Last Updated: 3/4/24

Factory Pictures & Descriptions:

The first picture for most items is a factory image (stock image) and is meant for illustration purposes only and does not reflect the condition of the item. 

Descriptions may be automated and copied directly from a retailer's website. We do our best to remove any language around shipping, warranties, and other manufacturer provided services, it may be included in the description. These should be ignored with the assumption that because these are returns/overstock those services may no longer be available.

Item conditions:

New – Retail Ready, New in box, includes manuals, remotes, accessories where applicable.

Open Box - Unused – Opened, does not appear to ever be used, may not be in original packaging, may not include manuals, remotes, hardware, or accessories. 

Slightly Used – Opened, maybe used once or twice, minimal signs of wear.

Used – Item has been visibly used, typically works as it should, see description for additional details.

Parts or Repair – Item is in non-working condition and needs to be repaired or used for parts.

Salvage - Salvage assets are intended for professional buyers, as most can be used only for parts. These assets are offered "as-is, where-is" with no returns, guarantees, or claims as to be working condition

Store Returns & Overstock

All items sold through Bid Llama are some form of store returns and/or overstock items from major retailers. Returns are items that were sold to a customer, who then physically brought or shipped the item back to a store/online retailer. Reasons for returning a product may not have any correlation to its usefulness, and as a result that product may be in fine working order. Returns may have some operational and/or cosmetic problems. Depending on a company's return policy, these items may also reflect a measurable amount of use. They may or may not come in original packaging and may not have any of the advertised documentation or additional parts and/or accessories. Returns can exhibit a wide range of individual product and package conditions that can differ substantially from the original manufacturing.

Item Inspections

Customers are permitted to test, inspect, and plug in all items before leaving the auction pick up area. If an item is broken, damaged, or doesn’t work the item can be returned for a refund.

Payment Dates

All invoices are due immediately following the conclusion of the auction. All credit cards on file will be processed for the total amount of the invoice, which includes the winning bid amount, the buyer premium, and any applicable sales tax. If the card transaction is declined for any reason and the invoice is left unpaid for more than 24 hours following the auction ending, Bid Llama reserves the right to close the invoice and relist the items.

Types of Payment Accepted

Bid Llama only accepts credit/debit cards.

Buyer's Premium

A buyer’s premium of 15% will be added to all purchases following the completion of the auction.

Sales Tax

All bidders will be subject to 10% Sales Tax. If you are tax exempt, email a copy of your sales tax license to support@bidllama.com.

Sales tax is calculated on total sales price which includes Buyer's Premium (therefore Buyer's Premium is also taxable). Please refer to further explanation under the Other Info/Links section of each item.

Removal of Winning Items

Customers will be provided the locations of their winnings within the warehouse and are are solely responsible for the removal of purchased items from the Bid Llama warehouse and are asked to clean up and not leave trash.

Removal Authorization

If someone other than you is picking up your auction purchases, please we ask that the winner send us an email at support@bidllama.com or text message at 205-882-3388 to let us know who will be picking up your order. The person picking up the order will need to have the invoice number and the name on file to pick up.

Removal Times / Failure to Remove

All items purchased on the regular online auctions are to be picked up within 5 operating days from the auction date. Operating days are defined by the days that Bid Llama is open for business. If business hours are altered by Holidays, inclement weather, or any other reason the number of days will be extended by the amount of days Bid Llama is closed. 

Schedule:

Monday Auction – Pick up ends on Saturday

Tuesday Auction – Pick Up ends on the following Tuesday

Wednesday Auction – Pick Up ends on the following Wednesday

Thursday Auction – Pick Up ends on the following Thursday

If the purchases have not been removed within allotted time, these items will be considered abandoned and Bid Llama reserves the right to relist/resell any and all items without a refund.

In the event a customer is unable to pick up the items within the allotted time, they may seek approval via email to support@bidllama.com to pick up the items on a scheduled date. In this event, an additional $2 per item, per day charge will be added to the invoice in the form of a storage fee.

Shipping Options / Information

At this time, Bid Llama is only offering local pick up of items.

Refund Policy

Customers are permitted to test, inspect, and plug in all items before leaving the auction pick up area. If an item is broken, damaged, or doesn’t work the item can be returned for a refund. Minor missing pieces, which are not detrimental to the overall functionality, will not be considered a reason for refund.

Sometimes, products cannot be appropriately tested inside the warehouse. In this event, customers will have 2 days to return the item. These returns are at the discretion of the Bid Llama team, so we recommend checking in with the desk prior to leaving to confirm it’s an item that could be returned at a later time.

Pre-Bidding

You can place bids on an item before the auction starts, this is especially helpful if you will not be available on the day of the auction.

When an item status shows as “Pre-Bidding” this simply means that bids placed are not displayed on the auction site until the date the auction is scheduled to open.

Although there may actually be pre-bids placed on the item, an item in pre-bidding status will show # of bids placed as 0 and the current bid (required bid) will show as the opening bid.

You may place a pre-bid through the same process as normal bidding. You can monitor & view your bidding activity on items in pre-bid status from your Watch List.

When you place a pre-bid, if you are notified that your bid is not higher than another user’s pre-bid this means that another bidder(s) has already placed a pre-bid equal to or higher the amount of the pre-bid you are attempting to place. You will need to raise your pre-bid if you want to be in the winning position.

All pre-bids will be tallied and shown when the auction actually begins.

Automatic Bidding (max bid, auto bid, proxybid)

Automatic Bidding (auto bid) option makes bidding convenient allowing you to enter the maximum bid amount* that you are willing to bid on an item. Based on your Account Preferences for notification, you may be notified whenever your auto bid increases &/or when it is exceeded.

The auction company or other bidders do not have access to see your auto bid amount. You are the only person that can see your auto bid amount (displayed in your Watch List).

Your auto bid will not “jump” to the maximum amount. The auto bid will increment up only with competing bids until either the item completes with you as the high bidder, or until your auto bid has been exceeded by another bid

If another bidder already has an auto bid in place when you place your auto bid, the (2) competing auto bids will continue to increment until either the lower auto bid is maxed out; or if both auto bid amounts are the same the auto bid that was placed first will become winning position of the bid.

Dynamic Bidding

Posted closing times and displays of bidllama.com's current time are approximate. Bid LLama reserves the right to close early or extend auctions at any time at its discretion. It is strongly recommended that bids be placed early to avoid losing out due to an ill-timed, last minute bid. All times based on Central Standard Time. 

Dynamic bidding - The dynamic bid on this website is a feature that does NOT allow an item to sell at the end of the auction until there is 10 minutes of bidding inactivity. Example - An item is bid on at 7:50pm. An auction is scheduled to close at 8:00pm. When this bid is placed the ending time will automatically extend to 8:10pm. When another bid is placed at 8:01 the auction will extend until 8:20pm. This will give bidder 19 minutes to place another bid. If no bids are placed this auction will conclude at 8:20pm. The key to your dynamic bidding feature is that the auction extends from the preset closing time in 10 minute intervals, NOT 10 minutes from when you placed your bid.

Incremental Bidding

A bid may be placed for any amount equal to or greater than the current required bid amount, which means your bid amount is not required to be an increment of the posted bid increment.

Example:

Current bid at $10.00 with a bid increment of $2.00.

Minimum bid required would be $12.00.

A bid may be placed for any amount equal to or greater than $12.00.

The bid amount is not required to be in increments of $2.00; therefore a bid could be placed for $17.00 or $76.00 or whatever amount you wish to bid as long as it is equal to or greater than the minimum bid required.

The winning bid may end up at any amount. It may not be divisible by the stated increment. The winning bid will be the highest

Refer to Automatic Bidding section for further explanation of the convenient method of placing an automatic bid.

Condition of Online Auction Lots

All high bids are considered legal binding contracts and all sales are final. All items are sold "as is where is", with NO guarantee, warranty, or possible refund written, expressed, or implied. The working/running condition of an item may not be known and may not always be listed in the items description. Sometimes we do know and list the condition of the items, but many times do not. Please note that all sales are final regardless of the purchase items condition, unless the discretion of a Bid Llama Manager deems differently.

All items sell AS IS - WHERE IS WITH ALL FAULTS and with no warranty of any type expressed or implied as to the merchantability or fitness for any particular purpose of any goods offered in this sale. All sales are made on an AS IS - WHERE IS WITH ALL FAULTS basis. No bids can be withdrawn once submitted before, during or after the auction for any reason. BUYER agrees that these terms as well as all other terms set forth below, can be amended or revised only in writing, signed by the auctioneer. BUYER also agrees that any oral representation made by LiquidBidding.com or its agents shall not modify these "AS IS - WHERE IS WITH ALL FAULTS" terms. BUYER understands that any description given, written on the equipment, or advertised by any other means is not guaranteed, and BUYER will rely entirely on their own inspection. All information and descriptions contained in advertising this sale are believed correct, but no responsibility is assumed by LiquidBidding.com, or Seller for any errors or omissions.